Terms of Use — pocket.ceo

Version: 1.4 · Effective date: 2026-10-12

IMPORTANT — interaction with artificial intelligence (Art. 50(1) EU AI Act). pocket.ceo is a service in which you interact with an artificial intelligence (AI) system. The AI Boss you talk to is a computer program based on language models, not a human being. This information is provided to you clearly, at the latest upon your first interaction with the service.

1. General provisions and definitions

1.1. These Terms of Use govern the provision of services by electronic means within the pocket.ceo platform (the “Service” or “Platform”), in accordance with the Polish Act of 18 July 2002 on the provision of services by electronic means and the Act of 30 May 2014 on consumer rights.

1.2. Service Provider / Data Controller:

VALITY Łukasz Wątroba — sole proprietorship (jednoosobowa działalność gospodarcza, JDG) Registered address: Kretowskie 44, 43-436 Górki Wielkie, Poland NIP (Polish tax ID): 5472086879 REGON (Polish business register no.): 24361592800000 Registered in CEIDG (the Polish business register) Website: https://pocket.ceo

1.3. Contact: hi@pocket.ceo.

1.4. Definitions used in these Terms:

User — a natural person using the Service; where used for purposes unrelated to business or professional activity — a Consumer.
Account — the User’s individual account on the Platform created during registration.
AI Boss — an automated AI-based assistant that converses with the User, tracks commitments, and proactively reaches out.
Credits — billing units consumed when using AI-based features (see Section 6).
Plan — the Service access level defining Credit limits; the free Trial has separate limits, and the paid Plans are Entry and Plus.
AI Model — a setting chosen by the User determining the artificial-intelligence model the AI Boss runs on (e.g. a deeper-”thinking” model or a faster one). The choice is available on every Plan; the Plan determines solely which model is the default and the level of the Credit limits. A deeper-thinking model consumes more Credits per message.
AI Provider / Subprocessor — a third party to which data is transmitted to deliver the Service (a description of roles and locations — see the Privacy Policy).

2. Nature of the Service

2.1. pocket.ceo pairs each User with an AI Boss — a proactive assistant acting as their “boss”. The AI Boss converses with the User in text and voice messages, holds the User accountable for commitments, tracks tasks and projects, maintains long-term memory, and may contact the User proactively (proactive messages/check-ins).

2.2. The Service is supportive in nature. The AI Boss is a tool that supports work organization and motivation. It does not replace professional advice (see Section 11) or the User’s own decisions.

2.3. Access channels. An Account can be created on a self-service basis in the web application via GitHub or Google login (OAuth, passwordless). After registration, an eligible User may start the available free Trial or purchase a paid Plan via Stripe; the Service Provider may also grant access individually. Use of the AI Boss takes place via a communication channel linked with the Account — Telegram, Discord or WhatsApp; the web application includes, among other things, login, onboarding, selection of the AI Boss and of the way access begins, the User profile, account settings, a usage overview, and Account deletion. The Service Provider may make further communication channels available; their launch takes place in accordance with Section 15 and after the Privacy Policy has been updated.

2.4. Dependence on third-party providers (interoperability/compatibility). The Service relies on third-party AI model providers and infrastructure (including inference providers, database, file storage, and a messaging channel). The availability and quality of the Service depend on the availability of those providers. A change of provider or model may occur in accordance with Section 15. The full list of recipients, their roles (including messengers operating their own services), and their locations is set out in the Privacy Policy.

2.5. AI inference provider. The User acknowledges that User content (conversations, memory, tasks, and attachments and voice notes where applicable) is transmitted to an AI inference provider located in the United States (USA). All model calls within the Service, including background memory processing, are performed by a single provider (OpenRouter), which routes every request to an infrastructure provider hosting the given model. Every request is covered by an enforced prohibition on collecting and using content, including to train models, and — except for speech synthesis — by zero data retention; a request that cannot be covered by that policy is not sent. The Service Provider may change the models or infrastructure providers used in accordance with Section 15. The transfer outside the European Economic Area, its legal basis and its risks are described in Section 6 of the Privacy Policy.

3. Technical requirements

3.1. To use the Service you need:

an account in a supported messenger — Telegram, Discord or WhatsApp (the channel for using the Service);
a device with Internet access and a web browser supporting JavaScript and cookies (for the web application);
an active Platform account and — for login in the web application — an account with a supported sign-in provider (GitHub or Google).

3.2. The Service Provider makes efforts to ensure the Service functions correctly but does not guarantee uninterrupted, error-free availability (see Section 12).

4. User’s age

4.1. The Service is intended solely for persons who have reached the age of 18. When accepting these Terms, the User confirms that they meet the age requirement (self-declaration).

4.2. The Service Provider does not knowingly collect data of persons below the required age. If it learns that an Account was created by a person not meeting the age requirement, the Service Provider may suspend or delete such Account together with the associated data.

5.1. Conclusion of the agreement. The agreement to provide the Service is concluded upon successful Account registration and acceptance of these Terms by ticking, on the sign-in page, the box in which the User confirms being at least 18 years old and accepts the Terms. The Terms are made available before the agreement is concluded in a manner allowing them to be obtained, reproduced, and stored. Acceptance of the Terms is recorded only as a timestamp assigned to the Account; the version of the Terms binding on the User is identified by the version designation and effective date of the document made available at the time of acceptance (see the header of this document).

5.2. Login and activation. Login to the web application is performed via a social login provider — GitHub or Google (OAuth; scope: the User’s e-mail address); e-mail+password login is not envisaged. Creating an Account alone does not activate the Service. Access is activated when an eligible User starts an available Trial, pays for a selected subscription (self-service, via Stripe), or receives access individually from the Service Provider. Until activation, the Account has no active access entitlement.

5.3. Communication channel linking. After access is activated, the User may link a communication channel with the Account in the web application. The Telegram channel is linked via the /start command with a token, or by clicking a link that automatically links the Account; the Discord channel is linked via an authorization (OAuth) flow with the provider. The WhatsApp channel is linked by sending the message prepared in the web application to your AI Boss. Linking the channel enables replies and proactive messages as part of the Service. Channel linking does not constitute a separate authentication method for the web application. The messengers are external services operating under their own terms and privacy policies.

5.4. Prohibition on unlawful content. The User undertakes not to provide unlawful content (Art. 8(3)(2)(b) — i.e. art. 8 ust. 3 pkt 2 lit. b — of the Act on the provision of services by electronic means).

6. Subscription model, Credits and Plans

6.1. Credit model. The subscription is billed in the billing periods of the chosen plan (see 7.2). The User’s own use of AI-based features — the messages exchanged with the AI Boss and the tools used at the User’s request — is subject to usage limits (Credits) that renew periodically, independently of the billing period, and do not carry over to subsequent periods. Current usage against those limits is shown in the Account.

6.2. The AI Boss’s work in the background. The AI Boss’s work performed without the User’s involvement (including proactive contact and memory processing) is covered by the Service Provider within a separate allowance and is not counted against the User’s Credits. Its scope, in particular the frequency of proactive contact, is set by the Service Provider within fair-use bounds. WhatsApp limits when and in what form the AI Boss may contact the User first, so some proactive messages may not reach a User on that channel.

6.3. Plans, prices and limits. The paid Plans are Entry and Plus, sold in USD or PLN, in the billing periods described in 7.2. A price is stated for one billing period: USD prices are net, with VAT added where applicable; PLN prices are gross and include VAT. The final amount including any tax is shown before purchase. Both Plans give access to the same set of features and the same choice of AI Model and differ in their usage limits. The current prices, their currency and billing period, the relative size of each Plan’s limits, purchase availability, and any promotions are always shown on the Platform before purchase. The Service Provider may adjust the limits for important reasons, in particular a change in the cost or availability of AI models at the inference provider; a reduction of the limits of a paid plan is announced at least 14 days in advance, while an increase may take effect at any time.

6.4. Individually granted access. Independently of self-service sales, the Service Provider may grant access individually, including free of charge.

6.5. Payments (Stripe). Paid subscription sales are carried out on a self-service basis via the payment processor Stripe (USA). The purchase availability of a given plan is always indicated on the Platform. Stripe, as a processor, receives the billing and identifying data necessary to process payments (payment-card data is processed solely by Stripe; see the Privacy Policy). The provisions of Section 7 (payments, renewal, right of withdrawal) apply to the paid acquisition of a subscription.

6.6. Free Trial. An eligible User may start one three-day Trial, subject to availability. The Trial requires no payment card and no payment, and it does not automatically convert into a paid subscription or create any charge when it ends. It has its own usage limits (shown on the Platform); the choice of AI Model is the same as in the paid plans. The number of Trials running at the same time is limited; when a Trial ends, its place is released for another User. The Service Provider may change the size of that pool, and may suspend or end Trial availability. Trial access ends automatically after three days unless the User separately purchases a paid subscription or receives another access entitlement from the Service Provider.

7. Payments, renewal and right of withdrawal (applies to paid sales)

This Section governs paid subscription sales carried out on a self-service basis via the payment processor Stripe (see 6.5).

7.1. Pre-contractual information. Before concluding a paid agreement, a User who is a Consumer will receive clear information on: the main features of the service, the total price and how it is calculated, the billing period, the duration of the agreement and termination conditions, automatic renewal, and the functionality and interoperability of the digital content/service (including dependence on AI providers). Payments are processed via Stripe.

7.2. Billing period, renewal and cancellation. The billing period follows from the plan chosen at purchase and is stated beside its price: a week or a month. The fee for a billing period is charged in advance, at its start, and the subscription renews automatically for successive periods of the same length. The User is informed of automatic renewal before concluding the agreement. A change of plan, including to a plan with a different billing period, is settled in proportion to the unused part of the current period; a change of billing period starts a new period on the day of the change. Stripe processes recurring payments and the billing notifications configured for the paid Service, and the User can self-manage and cancel the subscription in the Stripe billing portal. The User may cancel the subscription at any time — cancellation is as simple as concluding the agreement and involves no additional fees; after cancellation access continues until the end of the paid billing period, and the subscription does not renew for the next one.

7.3. Right of withdrawal (14 days). A Consumer is, as a rule, entitled to withdraw from a distance contract within 14 days of its conclusion, without giving a reason. To exercise this right, it is enough to send the Service Provider an unequivocal statement of withdrawal before the period expires — most simply by e-mail to the address indicated in Section 1.3. The Consumer may use the model form attached as Annex 1 to these Terms, although this is not obligatory. To meet the deadline, it is sufficient to send the statement before the period expires. The Service Provider refunds the payments received without undue delay, no later than 14 days from receiving the statement of withdrawal, using the same means of payment the Consumer used — subject to the deduction described in Sections 7.4 and 7.5.

7.4. Beginning performance before the withdrawal period expires. pocket.ceo is a digital service of a continuous nature. If the Consumer wishes to use the paid features immediately, at the point of purchase:

the Consumer gives express consent to performance beginning before the 14-day withdrawal period expires (a separate, active opt-in checkbox),
and the Service Provider provides confirmation of the agreement together with that consent on a durable medium.

Giving this consent does not deprive the Consumer of the right to withdraw within 14 days. If the Consumer withdraws after performance has begun with their prior consent, they are obliged to pay for what has been performed up to the moment of withdrawal — in an amount proportional to the scope of the service used up to the point of informing the Service Provider of the withdrawal (Art. 35 of the Act on consumer rights).

7.5. Refund policy.

Where the 14-day right of withdrawal is exercised, the Service Provider refunds the payments received, reduced — where performance began earlier with the Consumer’s consent — by an amount proportional to the scope of the service used up to the moment of withdrawal (see 7.4).
Beyond the statutory right of withdrawal, the fee for a billing period already begun (see 7.2) is, as a rule, non-refundable, and unused Credits are not refundable and do not carry over to the next period.
The above does not override mandatory consumer-protection law — including statutory withdrawal rights (Section 7.3–7.4) and digital-service conformity rights (Section 8). In particular, where a paid subscription is terminated for non-conformity, the Consumer is entitled to the refund provided by mandatory law (where applicable, proportional to the unused period). The Service Provider does not charge excessively high cancellation fees.

8. Digital service conformity and complaints

8.1. Conformity. The Service Provider is liable to the Consumer for the conformity of the digital service with the agreement under Art. 43h–43q of the Act on consumer rights throughout the period of its supply. In case of non-conformity, the Consumer has statutory remedies (bringing into conformity, price reduction, or termination — under statutory rules).

8.2. Complaints. Complaints may be submitted to the e-mail address in 1.3. A complaint should include information identifying the User and a description of the concerns. The Service Provider will consider the complaint within 14 days (in accordance with Art. 7a of the Act on consumer rights); failure to respond within that period means the complaint is upheld.

8.3. Out-of-court dispute resolution (ADR). The Consumer may use out-of-court complaint and redress procedures (ADR), including mediation and assistance from the district/municipal consumer ombudsman. The competent horizontal ADR body is the Provincial Trade Inspectorate (Wojewódzki Inspektorat Inspekcji Handlowej). A registry of authorized ADR entities is maintained by UOKiK and available at https://polubowne.uokik.gov.pl/rejestr,5,pl.html. Participation in ADR is voluntary.

9. Acceptable Use

9.1. The User undertakes not to:

provide unlawful content or content infringing third-party rights or public morals;
attempt to extract system content (system prompt), circumvent safeguards, or perform so-called jailbreaks;
circumvent Credit limits or billing mechanisms;
use the Service or generated content to train, fine-tune, or evaluate competing AI models;
scrape, reverse-engineer, or bulk-extract data from the Platform.

9.2. In case of breach, the Service Provider may take action proportionate to the breach, in accordance with Section 14.

9.3. Special categories of data (sensitive data). The Service is not intended to process special-category data within the meaning of Art. 9 GDPR (e.g. health, beliefs, sexual orientation, biometric data), and providing such data is not required. Please do not enter such data in the content. If the User nonetheless chooses to provide it, they do so on their own initiative and responsibility; how such data is handled is described in the Privacy Policy (Section 3.8).

10. Content ownership and license

10.1. User content. The User retains all rights to content they provide within the Service (including messages, task and project content, and attachments).

10.2. License to the Service Provider. The User grants the Service Provider a limited, non-exclusive, royalty-free license to use the User’s content solely to the extent necessary to provide the Service — including processing, storing, personalising the AI Boss, and transmitting it to AI providers to generate responses. The license is purpose-bound and expires upon deletion of the content or the Account, subject to processing required by law or necessary to establish/defend legal claims.

10.3. No license beyond the Service. The Service Provider acquires no rights to User content beyond 10.2; in particular, it acquires no perpetual or irrevocable license extending beyond provision of the Service.

11. No guarantee of AI results; no reliance on AI for critical decisions

11.1. No guarantee of results. The AI-based features of the Service are provided “AS IS / AS AVAILABLE” — within the limits permitted by consumer law and preserving statutory liability for digital service conformity (Section 8). The Service Provider does not guarantee any particular effectiveness of accountability, motivation, or coaching, nor that the User will achieve any specific results.

11.2. Output accuracy. AI-generated results may be inaccurate, outdated, incomplete, or biased despite a plausible appearance. The User undertakes to independently verify material information before acting.

11.3. No professional advice. The AI Boss is not a lawyer, doctor, financial or tax advisor, or therapist. Content generated by the Service does not constitute legal, medical, financial, investment, tax, or psychological advice and does not replace professional advice.

11.4. No reliance on AI for critical decisions. The User undertakes not to treat AI outputs as the sole basis for legal, medical, financial, or other critical decisions. To the extent permitted by law, the Service Provider is not liable for decisions made by the User solely on the basis of AI-generated content. This provision does not exclude or limit liability to the extent it is mandatory (see Section 12).

11.5. No crisis support. The AI Boss conducts motivational and organizational conversations and may reference emotional states, but it is not a psychological support, crisis intervention, or emergency assistance service. In a situation endangering health or life (including a mental-health crisis), the User should immediately contact an emergency number (in Poland: 112) or a professional support service — in Poland, e.g. 116 123 (emotional-support helpline for adults) or 116 111 (helpline for children and young people).

11.6. Nature of the relationship with the AI Boss. The AI Boss is a computer program, not a human being, and does not replace human relationships, care, or professional support. Its emotional tone and proactive messages serve solely to support work organization and motivation. The Service is not designed to create dependency. The User may at any time pause the AI Boss’s proactive contact in all channels by sending STOP or in the settings, and resume it by sending START or in the settings; replies to the User’s own messages remain available. On WhatsApp, the setting for receiving marketing messages controls the same pause. The User may also mute the messenger’s notifications, unlink the channel, reduce their use of the Service, or delete the Account.

12. Limitation of liability

12.1. Availability. The Service Provider makes efforts to ensure continuity but does not guarantee uninterrupted, timely, or error-free availability. The Service Provider reserves the right to maintenance downtime and to limit, modify, or withdraw individual features — with reasonable notice and respecting digital service conformity rights (Section 8).

12.2. Limitation (applies to Users who are not Consumers). With respect to a User who is not a Consumer, and to the extent permitted by law, the Service Provider’s aggregate liability is limited to the greater of: (a) the fees paid by the User in the 12 months preceding the event, or (b) EUR 100 (or the PLN equivalent); with respect to such a User, the Service Provider is not liable for lost profits or indirect or consequential damages, unless the law provides otherwise. With respect to Consumers, the above monetary caps and exclusions do not apply — liability toward a Consumer is governed by the general rules of Polish law, including mandatory provisions (see 12.3).

12.3. Mandatory carve-outs. The limitations in 12.2 do not apply to: personal injury (health, life), willful misconduct, gross negligence, fraud, or any liability that cannot be excluded or limited under mandatory law (including consumer-protective law). With respect to Consumers, no provision of these Terms limits rights granted to them by mandatory law.

13. Indemnification (applies to Users who are not Consumers)

13.1. To the extent permitted by law, a User who is not a Consumer will indemnify the Service Provider against third-party claims arising from: content provided by the User, infringement of third-party rights, or use of the Service unlawfully or in breach of these Terms.

13.2. This provision does not apply to Consumers.

14. Suspension and deletion of the Account

14.1. The Service Provider may suspend or delete an Account only for important reasons, which include:

a material or repeated breach of these Terms,
provision of unlawful content,
actions threatening the security of the Service or other Users (including jailbreak/extraction attempts),
non-payment,
a finding that the age requirement is not met (Section 4).

14.2. The Service Provider will notify the User of suspension or deletion and, as a rule, allow them to respond to the reasons, unless the law or security considerations prevent this.

14.3. The Service Provider does not delete Accounts “at any time and without cause”. The User may delete their Account at any time in the settings panel; the effects of deletion (including deletion of associated data) are described in the Privacy Policy.

15. Changes to the Terms

15.1. The Service Provider may amend these Terms only for important reasons, which include:

a change in law or its interpretation,
a change in the scope, functionality, or manner of providing the Service,
a change of providers or subprocessors,
a change in the cost or availability of AI models at the inference provider,
security considerations.

15.2. The Service Provider will notify Users at least 14 days before changes take effect. A Consumer who does not accept the changes may terminate the agreement at no cost before the changes take effect.

15.3. The Service Provider does not reserve the right to unilaterally change material features of the Service without an important reason.

16. Governing law, language and jurisdiction

16.1. Governing law. The agreement is governed by Polish law. The choice of law does not deprive the Consumer of protection under the mandatory provisions of the law of their habitual residence (Art. 6 Rome I Regulation).

16.2. Jurisdiction. Disputes shall be heard by the Polish courts, with respect to Consumers subject to consumer-jurisdiction rules.

16.3. Binding language. These Terms are drawn up in Polish and English. The Polish version is binding; the English version is for convenience only.

17. Information on specific risks (Art. 6 of the Act on the provision of services by electronic means)

17.1. The Service Provider informs that use of the Service involves specific risks typical of electronically provided services, including:

storage of data in the cloud and its transmission to third-party providers, including outside the European Economic Area — in particular, User content (chat, memory, tasks, attachments, voice notes) reaches the AI inference provider in the USA and the infrastructure providers it selects (the USA and other third countries), messages and identifiers reach the chosen messenger (Telegram, Discord or WhatsApp/Meta) under its own terms and privacy policy, and other data reaches hosting, internet search, sign-in and payment providers. The safeguards described in Section 2.5 and in the Privacy Policy reduce but do not eliminate the transfer risk;
risks related to interacting with an AI system, including the possibility of inaccurate content (see Section 11);
general network risks (interception, malware), mitigated by the security measures applied (including transmission encryption, isolation of individual Users’ data, and encryption at rest).

18. Final provisions

18.1. If any provision of these Terms proves invalid or ineffective, the remaining provisions remain in force. An invalid provision is replaced by the provision closest to the economic purpose of these Terms and compliant with law.

18.2. Matters not regulated herein are governed by Polish law, in particular the Civil Code, the Act on the provision of services by electronic means, and the Act on consumer rights — subject to Section 16.

18.3. The Privacy Policy and the Cookie Policy, available on the Platform, form an integral part of the documentation.

Annex 1 — Model withdrawal form

(complete and return this form only if you wish to withdraw from the contract)

Addressee: VALITY Łukasz Wątroba, Kretowskie 44, 43-436 Górki Wielkie, Poland, e-mail: hi@pocket.ceo

I hereby give notice that I withdraw from my contract for the provision of the pocket.ceo digital service (paid subscription).

— Date of conclusion of the contract (subscription purchase): …

— Name of the Consumer: …

— E-mail address associated with the Account: …

— Date: …

— Signature of the Consumer (only if this form is submitted on paper): …